Request status updates from task assignees.

What are Update Requests?

Update Requests allow admins to request progress updates from team members assigned to tasks. This is useful for:

  • Getting status reports on important tasks
  • Following up on overdue or stalled work
  • Maintaining visibility into task progress without micromanaging

Sending an Update Request

Admins can send update requests to assignees:

  1. Navigate to the task you want an update on
  2. Select Request Update from the task menu
  3. Choose which assignee(s) to request an update from
  4. Add an optional message explaining what information you need
  5. Send the request

Responding to Update Requests

When you receive an update request:

  1. Go to Update Requests in the sidebar
  2. Find the pending request
  3. Click to view the request details
  4. Provide your update with current status and any relevant information
  5. Submit your response

Managing Update Requests

For Admins

  • View all sent requests and their responses
  • Track which requests are pending vs. completed
  • Access request history for each task

For Assignees

  • See all incoming update requests in one place
  • Respond directly from the Update Requests page
  • Keep track of requests you’ve already responded to

Best Practices

  • Be specific - When requesting updates, mention what information you need
  • Respond promptly - Don’t let update requests go stale
  • Use sparingly - Too many requests can feel like micromanagement