Request status updates from task assignees.
What are Update Requests?
Update Requests allow admins to request progress updates from team members assigned to tasks. This is useful for:
- Getting status reports on important tasks
- Following up on overdue or stalled work
- Maintaining visibility into task progress without micromanaging
Sending an Update Request
Admins can send update requests to assignees:
- Navigate to the task you want an update on
- Select Request Update from the task menu
- Choose which assignee(s) to request an update from
- Add an optional message explaining what information you need
- Send the request
Responding to Update Requests
When you receive an update request:
- Go to Update Requests in the sidebar
- Find the pending request
- Click to view the request details
- Provide your update with current status and any relevant information
- Submit your response
Managing Update Requests
For Admins
- View all sent requests and their responses
- Track which requests are pending vs. completed
- Access request history for each task
For Assignees
- See all incoming update requests in one place
- Respond directly from the Update Requests page
- Keep track of requests you’ve already responded to
Best Practices
- Be specific - When requesting updates, mention what information you need
- Respond promptly - Don’t let update requests go stale
- Use sparingly - Too many requests can feel like micromanagement